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Writer's pictureMarcia Klingensmith

Why Instant Payments Matter: The Shift Towards Real-Time Finance

The world of finance is changing, and at the heart of that change is the rise of instant payments. Gone are the days of waiting 3-5 business days for a bank transfer or ACH payment to clear. Today, customers demand real-time access to their funds, and financial institutions are racing to meet that demand. 

But what exactly are instant payments, and why do they matter? 

Understanding Instant Payments: FedNow and RTP 

Instant payments, often referred to as real-time payments, represent a fundamental shift in how we move money. They allow for transactions to be processed and settled immediately, 24/7, 365 days a year. In the US, there are two major instant payment networks: 

  • FedNow: The Federal Reserve's real-time payments system, launched in July 2023, provides a safe, secure, and efficient way for financial institutions to transfer funds. 

  • RTP (Real-Time Payments): Developed by The Clearing House, RTP has been operating for several years and allows for real-time transfers between participating financial institutions. 

The Changing Customer Landscape: Demand for Speed and Convenience 

Consumers and businesses alike are demanding faster, more convenient payment options. We live in an on-demand world where instant gratification is the norm. This expectation extends to finance, and financial institutions that fail to offer instant payments risk losing customers to competitors. 

Consider the following: 

  • Personal Finance: Customers want the ability to pay bills, send money to friends and family, and receive funds from employers or clients immediately. 

  • Business Operations: Businesses need to process payments quickly, manage their cash flow efficiently, and make payments to suppliers and vendors in real time. 

  • Financial Inclusion: Instant payments can play a crucial role in promoting financial inclusion, providing low-income individuals and those in underserved communities with greater access to financial services. 

The Future of Finance: Embracing the Real-Time Revolution 

Instant payments are not just a fad; they are the future of finance. As technology continues to evolve, we can expect even faster, more innovative payment solutions to emerge. Financial institutions that embrace this revolution will gain a significant competitive advantage, attracting new customers and driving revenue growth. 

My Role as the Instant Payments Maven 

For over 20 years, I've been a leader in the financial services industry, helping companies like Bank of America, Wells Fargo, and Visa bring innovative products and services to market. My passion for instant payments has led me to become the "Instant Payments Maven," dedicated to helping financial institutions thrive in this new era of real-time finance. 

I understand the challenges financial leaders face in navigating the complex world of instant payments. That's why I developed the "Instant Payments in a Box" framework, a proven methodology that provides: 

  • Business Clarity: Helping you understand the business case for instant payments and identify the most relevant use cases for your institution. 

  • Implementation Confidence: Guiding you through the entire implementation process, from planning and system selection to testing and go-live. 

  • Stakeholder Support: Facilitating buy-in from your board, senior leadership, and internal teams,


  • ensuring a smooth and successful transition. 

The Journey Begins Now 

The instant payment revolution is here, and it's time for financial leaders to take action. Don't get left behind. Embrace the change, explore the opportunities, and position your institution for success in the real-time financial landscape. 

I'm here to help you every step of the way. Stay tuned for more blog posts in this series, where I'll delve into specific use cases, address implementation challenges, and share strategies for maximizing client success.  

Are you ready to unlock the power of instant payments? Contact me for a free consultation to discuss your unique needs and create a customized plan for success. 

Abstract art highlighting importance of instant payments
Instant Payments and Shift Towards Real-Time Demand
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